FAQ
Frequently asked questions
Don’t see your question? Call us at (888) 308-0642, monday–sunday, 9 am–6 pm pt.
How much does solar cost?+
Honestly, it depends — your usage, your roof, the system size, which financing path you pick. Send us a recent bill and we'll get you real numbers, not a range pulled from a brochure. The estimate itself costs nothing.
Will solar eliminate my electric bill?+
Probably not all the way to zero, and we won't pretend otherwise. How much you offset comes down to system size, your usage, weather, and how your utility bills you. Most people see their bill drop hard — we just won't promise it disappears.
Will applying affect my credit score?+
No — the first look is a soft pull, and that doesn't touch your score. If you move forward with a loan, a hard check might come later for final approval, but we'll tell you before it happens. No surprises on your credit report.
Do solar panels work during a power outage?+
A standard grid-tied system shuts off in an outage — that's a safety requirement, not a flaw. Pair it with a battery and you keep the lights on when the neighborhood doesn't.
How long does installation take?+
Putting the panels up takes about a day for most homes. Getting there — consultation, design, permits, utility sign-off — is the part that takes time, usually 2 to 4 months depending on your city and utility.
Do I need a new roof first?+
Not automatically. We'll look at your roof during the site assessment, and if it needs work first, we can usually fold that into the project instead of making it a separate headache.
What happens if I sell my home?+
In most cases, your financing transfers to the new owner — loan, lease, or PPA. The exact process depends on your agreement, so we'll walk you through it when the time comes.
What areas do you serve?+
All 50 states and Canada. Wherever you are, the crew that shows up already knows your local permitting office and your utility, because it's their backyard too.
Are there tax credits available?+
Straight answer, because this changed: the 30% federal residential credit (IRC Section 25D) ended on December 31, 2025. If you buy a system outright or with a loan in 2026, there is no federal residential credit on it. The federal business credit (Section 48E) is still in place through the end of 2027, and it applies to third-party-owned systems — so with a lease or a PPA, the provider claims it and the value shows up in the rate you're quoted rather than on your tax return. State and utility incentives are separate and still vary by where you live. Talk to a tax professional about your own situation; we're solar people, not accountants.